1899 Rich Terms and Conditions — Malaysia Platform Guidelines

1Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and 1899 Rich ("Platform", "us"). These Terms govern your access to and use of the 1899rich.pro website, mobile app, and all services provided by our platform.

By clicking the "Register" button, logging into your account, or simply browsing our website, you are deemed to have read, understood, and agreed to comply with all provisions of these Terms. We recommend that you save a copy of these Terms for your personal reference.

2Membership Eligibility

To register and use the 1899 rich platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years old on the registration date.
• Have full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any jurisdiction that prohibits online gaming under local law.
• Have never been banned by 1899 Rich for a previous breach of terms.
• Registering under your own name and not on behalf of another person.

3Registration and Account Management

Each player is allowed to hold one (1) active account only on the 1899 rich platform. Multiple account registrations — whether using the same or different information — are strictly prohibited and may result in the freezing of all associated accounts and forfeiture of any balances and wins.

3.1 Registration Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name as per your identification document, an active phone number, and valid bank account details. False or inaccurate information may result in account suspension and delays in withdrawal processing.

3.2 Account Security

You are fully responsible for maintaining the confidentiality of your account password. 1899 rich shall not be liable for any losses arising from unauthorised access to your account if you fail to protect your login credentials. Please enable two-factor authentication (2FA) for added security — this feature is available free of charge to all members.

3.3 KYC Verification

The Know Your Customer (KYC) process is mandatory before your first withdrawal is processed. You will need to submit a valid copy of your identity card or passport, proof of current address, and any other supporting documents requested. This process is designed to protect you and ensure the security of the platform.

4Deposits & Payment Methods

1899 rich supports multiple deposit methods, including FPX bank transfers to over 10 major local banks in Malaysia, popular e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as deposits via selected bank counters. All deposits are processed instantly upon payment confirmation.

• The minimum deposit amount is RM 20 for most payment methods.
• There is no fixed maximum deposit limit — limits may vary depending on the payment method selected.
• All deposits must originate from an account registered in your own name.
• Deposits from third-party accounts or unknown sources will be rejected and returned.

5Fund Withdrawal

1899 rich is committed to processing all valid withdrawals promptly and efficiently. Withdrawals to local bank accounts are typically processed within 1 to 3 minutes of approval. For e-wallets, withdrawals are processed almost instantly.

5.1 Withdrawal Conditions

• KYC must be completed before the first withdrawal.
• The bank account holder name must match the registered name on 1899 Rich.
• The minimum withdrawal amount is RM 50.
• If there is an active bonus, its wagering requirements must be completed first.

5.2 Processing Timeframe

Under normal circumstances, all withdrawal requests are processed within the stipulated timeframe. However, withdrawals may take longer during security reviews, public holidays, or when additional documentation is required for compliance purposes.

6Bonuses, Promotions & Loyalty Programme

All bonuses and promotions offered by 1899 Rich are subject to specific terms stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus has a wagering (rollover) requirement that must be met before wins can be withdrawn.
• Bonuses may only be claimed once unless otherwise stated.
• 1899 rich reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse — including the use of multiple accounts to claim the same bonus — will result in bonus forfeiture and possible account closure.
• Unused bonuses that expire within the validity period will be automatically forfeited.

7Game Rules

All games on the 1899 Rich platform use a Random Number Generator (RNG) that has been independently audited and certified to ensure the fairness and transparency of every game outcome. Players acknowledge and accept that:

• Game outcomes are entirely random and cannot be manipulated by players or the platform.
• Each game has a different return-to-player (RTP) rate.
• Wins recorded in our system are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, 1899 rich will resolve the situation based on available technical records.

8Player Conduct and Prohibitions

Players are prohibited from engaging in any of the following activities while using the 1899 Rich platform:

• Using automated software (bots), scripts, or third-party programs to play or interact with the platform.
• Attempting to hack, breach, or interfere with the platform's security systems.
• Colluding with other players to cheat in Live Casino or table games.
• Uploading or distributing viruses, malware, or other malicious code.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false or misleading information to the customer support team.

9Account Closure and Suspension

1899 rich reserves the right to suspend or close any player's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Fraud, misconduct, or activities suspected of money laundering.
• Failure to submit KYC documents within the stipulated timeframe.
• Account inactive for more than 12 consecutive months.
• Instructions from legal authorities or regulatory bodies.

Players may also close their own account at any time by contacting our customer support team. Any valid balance will be returned to the player upon completion of the verification process, subject to deduction of any outstanding debts or payments owed to the platform.

10Limitation of Liability

1899 rich shall not be liable for any loss or damage arising from:

• Unfavorable game outcomes — online gaming involves real financial risk.
• Internet service disruptions or technical issues beyond our platform's control.
• Unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Indirect, incidental, or consequential losses arising from the use of the platform.

The maximum total liability of 1899 rich to any player under any circumstances is limited to the net deposit amount made by that player in the 30 days preceding the claim.

11Amendments to Terms and Conditions

1899 rich reserves the right to modify, amend, or update these Terms and Conditions at any time. Amendments take effect upon publication on our official website. We will endeavour to notify players of significant changes via email or in-platform notice; however, it remains your responsibility to review these Terms periodically.

Continued use of the 1899 Rich platform after any amendments are published constitutes your acceptance of the revised Terms. If you disagree with the changes made, you have the right to close your account and withdraw your balance.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 1899 rich platform, our customer support team is available 24 hours a day, 7 days a week via in-platform live chat or by email at [email protected].

You may also refer to the Frequently Asked Questions (FAQ) us for instant answers to the most frequently asked questions by players.